Refund Policy


This website is provided by BBP Certification and its affiliates and subsidiaries (collectively, “BBP Certification” and “we”). By using or making a purchase on BBP Certification website, you agree to the terms and conditions listed in this document (the Terms and Conditions). We may update or alter these Terms and Conditions at any time. If you have special needs or concerns, please contact please contact our customer service department at or (888) 371-1500


If you make a purchase on the website, you are warranting to us that you are legally authorized to use the credit or other payment card for the proposed transaction and that you fully understand this agreement. BBP Certification accepts no liability for any damages of any nature resulting from you using your credit card on the website.


Within 30 days of purchase, and at its discretion, BBP Certification, or any of its divisions or subsidiaries, (including, but not limited to: allow the return of any product purchased through an online storefront, or via telephone, as long as the course has not been completed, certificate has not been issued, and reports have not been distributed to necessary parties.

All requests for refund are at the sole discretion of BBP Certification. Any refunds approved by BBP Certification can take up to 72 business hours to reflect on customer bank statements.